How to Think Like a Chief Learning Officer

  • 17 Mar 2015
  • 6:00 PM - 7:30 PM
  • San Ramon Community Center at Central Park


Registration is closed
Join Us for Networking, Dinner and a Meeting Titled

How to Think Like a Chief Learning Officer
Be on the winning team: align your training goals to business needs!
with Bill Cushard

With the rapid changes in the business landscape, every learning and development professional must flex their CLO muscles! This is your opportunity to learn what it takes to think like a CLO.

Meeting Take-aways:
  • Hear what the C-Suite really wants from an expert CLO.
  • Make distinctions: Data is the key, but do you know the difference between operating metrics and outcome/results-oriented metrics?
  • Learn the craft of aligning training goals with business goals.
  • Set a budget for your learning organization like a CLO! Your boss will love you!

Why is it important to think like a CLO? Because your organization must grow to keep its place in today’s market, and as an L&D professional, you are well-positioned to contribute to this goal. How? By starting to think and act like a CLO! The CLO role, just like other C-suite executive roles, exists to drive an organization to achieve or exceed its business goals. The CLO does that by developing human capital though talent management and learning initiatives, ensuring that people have the capabilities needed to perform well in their jobs. You already know a lot of the pieces, so come to learn how to put them all together, and in a compelling way for business leaders!
In this talk, How to Think Like a Chief Learning Officer, Bill Cushard, head of training at ServiceRocket, will share with you what he has done many times and help you develop a process for identifying and confirming an organization’s top goals, and then aligning the learning organization’s top goals, key metrics, and key initiatives to the organizational imperatives. By applying the process and strategies you will learn, you will be moving in the same direction as the leaders and having a positive impact on what they care most about most (and that’s a good formula for job security or more contracts) so that the learning organization can have the most direct impact as possible on those key business goals. 

Competency: Professional Development

You're invited. Join us! Bring a friend!


About the Presenter:
Bill Cushard Pic

Bill Cushard leads the training organization at ServiceRocket, a unique Customer Success company focused on ensuring enterprises and users successfully incorporate software into their businesses and position their companies and themselves for success.

In his learning and development career, Bill has held numerous leadership roles reporting directly to the founder/chief executive officer, including as Chief Learning Officer at the Knowland Group, which made the Inc. 500 and Deloitte Technology Fast 50 lists; as Director of Training at Allonhill, which made the Forbes Most Promising Companies in America list; and ServiceRocket.
Cushard is co-author of the book, "Critical Skills All Learning Professionals Can Put to Use Today" and is currently working on his second book about how organizations effectively learn, adopt, and achieve outcomes using software. Bill has earned two masters degrees; an M.B.A and an M.S. in education, with a specialty in human performance technology (HPT). 
Follow Bill on Twitter @billcush.


The Registration Process

Use the "REGISTER' tool to the left as follows:

  • TO PAY BY CREDIT CARD: Using the registration tool, on the third screen select the "credit card" button and continue. 
    • ALSO, select "show name on list of attendees" at the bottom of the next page to indicate you'll be there. 
  • TO RSVP & PAY BY CASH OR CHECK AT THE DOOR: Using the registration tool, on the third screen select the "MANUAL" button and continue. 
  • If you have questions, email or call Joe Novosel at 707-332-8972.

Walk-ins are welcome, but pre-registration helps us order the right number of dinners. Sorry, we cannot offer refunds or credits.

The Price Includes Your Meal

  • Discounted Rate for Mt. Diablo Members: $28
    Guest / Non Member Rate: $35
  • Student Rate: $25
    (please show student ID at registration upon arrival)

Typical Monthly Meeting Agenda

  • 6:00 pm Networking & Registration
  • 6:20 pm Dinner begins
  • 6:30 pm Keynote presentation
  • 7:30 pm Meeting Adjourns / Optional "After the Show" Networking Begins

Professional opportunities are usually 

mentioned during the meeting


San Ramon Community Center at Central Park

12501 Alcosta Blvd.
San Ramon, CA 94583

Directions from 680

  • Take Crow Canyon Blvd East
  • Go Right on Alcosta Blvd (past the school and the fire station)
  • Turn right at the San Ramon Community Center and Park 
  • Parking is free

Directions on GoogleMaps

San Ramon Community Center at Central Park

Interested in speaking at one of our Monthly Chapter Meetings? We'd love to hear from you. Please check out our PROSPECTIVE SPEAKERS page for more information.

ATD SF East Bay, Inc.
2415 San Ramon Valley Blvd. #4401
San Ramon, California, 94583

ATD SF East Bay is a California Non-profit corporation.

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