The Symphony Performance Management Model | Bennett Phillips and Richard Fuller

  • 15 Oct 2013
  • 5:30 PM - 7:45 PM
  • Crow Canyon Country Club


Registration is closed

The Symphony Performance 
Management Model
Bennett Phillips & Richard Fuller

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Let's Dispel the Myths and Examine the Realities of a Manager's Responsibility Over Employee Engagement and Productivity!

Symphony® leads to faster goal achievement, quicker identification and resolution of performance problems and improved managerial competence. Introduced across an organization, it leverages a common language and comprehensive framework to achieve increased organizational and individual productivity.

Symphony extends Peter Drucker’s metaphor of the “Manager as Symphony Conductor” through dynamic, group learning exercises that address both typical cases and actual current issues in each manager’s workgroup.

For our presentation, we will focus on one activity from the full-day Symphony learning experience. This activity introduces six key performance influences which participants will work with to discover an effective and pragmatic approach for overcoming performance obstacles. The experience aims to create what we call Whole Life Learning, meaning the model and concepts are helpful at work and within your personal relationships.

Presenters: Bennett Phillips pic

Bennett Phillips is a Partner with learning & performance consulting firm, Advantage Performance Group (APG). Bennett’s background is in implementing leadership development and performance management systems, as well as succession planning. Bennett holds a Bachelor in Business from Miami University and is currently an MBA candidate at Presidio Graduate School in San Francisco. He works with numerous companies across the bay area to help execute important business initiatives by getting their people aligned to the strategic vision and providing new skills through dynamic learning experiences. He lives in Oakland with his wife, Dawn and infant son, Owen.

Richard Fuller is the Director ofRichard Fuller pic Strategic Alliances for BTS, a global learning and development consultancy and parent company of APG.  At BTS, Richard helps Global 1000 companies accelerate the execution of their strategy through discovery based learning solutions in the areas of Business Acumen, Leadership and Sales.  After 27 years as a senior executive in the consumer goods industry, Richard has spent the past 17 years as a Partner with Advantage Performance Group and a Director with BTS. Richard graduated from Lamar University in 1970 with a B.A. in Economics.  He now lives in Modesto California with his wife Melanie.  Richard has 4 children and 4 grandchildren, with a 5th grandchild due in January 2014.


Use the "REGISTER" tool to the left as follows:

  • TO PAY BY CREDIT CARD: Using the registration tool, on the third screen select the "credit card" button and continue. ALSO, select "show name on list of attendees" at the bottom of the next page to indicate you'll be there. 
  • TO RSVP & PAY BY CASH OR CHECK AT THE DOOR: Using the registration tool, on the third screen select the "MANUAL" button and continue. ALSO, select "show name on list of attendees" at the bottom of the next page to indicate you'll be there. 
  • If you have questions, email or call Angie Kutlik at 925-484-4087.

Walk-ins are welcome, but pre-registration helps us order the right number of dinners. Sorry, we cannot offer refunds or credits.

The Price Includes Your Meal

  • Discounted Rate for Mt. Diablo Members: $35
    (also for Sacramento, Las Vegas & Golden Gate chapter members)
  • Guest / Non Member Rate: $40
  • Student Rate: $30
    (please show student ID at registration upon arrival)

Regular Time, Date and Agenda

We meet every 3rd Tuesday of each month.

  • 5:30 pm Networking
  • 6:00 pm Dinner begins
  • 6:30 pm Keynote presentation
  • 7:45 pm Meeting Adjourns /
    Optional "After the Show" Networking Begins

Professional opportunities are usually mentioned during the meeting.


Crow Canyon Country Club
711 Silver Lake Drive
Danville, CA 94526

Directions from 680

  • Take Crow Canyon Blvd East
  • Go Left on El Capitan (Tahiti will be on your right)
  • Take the 1st right to enter the Crow Canyon Country Club
  • Tell the Guard you are attending the ASTD Event
    Drive straight the parking entrance is about 100 yards
    ahead on your left.

Mapquest Directions

ATD SF East Bay, Inc.
2415 San Ramon Valley Blvd. #4401
San Ramon, California, 94583

ATD SF East Bay is a California Non-profit corporation.

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